To help clients maximize a lifetime of opportunities…especially those never before thought possible.
educate – we are here to answer questions, make suggestions and introduce ideas that create better outcomes.
facilitate success – we are the gateway to success in real estate purchases and financing.
bring joy – hope is the root of all joy. Opportunity will illuminate joy where it once seemed impossible.
be honest & open – nothing real can be achieved without honesty and openness.
be kind – we show compassion as we deal with the sensitive issues our clients are facing.
show integrity – we always operate within the confines of industry standards, rules and regulations.
provide solutions – we seek to find solutions no matter how complex the situation.
remain approachable – we have our clients’ best interests at heart, always. We make every effort to be available.
always progress – we have a growth mindset behind not only what we do for our clients, but for our community as well.
It’s all in the name
Atelier – (def.) A studio where an artist or designer creates.
Artists and designers are specific with their choices in order to facilitate an expected outcome. We take the same approach to mortgage fulfillment.
Our recommendations are deliberate, specific and entirely supportive of the goals you’ve set for yourself and your family.
When you win, we win.
Customer Service Principles
we strive to adhere to the following set of guidelines:
Dealing with finances is usually a sensitive issue. Always be respectful of the information the clients share with you.
Be resourceful. Search for answers to problems. Present solutions, not roadblocks.
source of truth
Clients come to us for the real picture. We don’t sell false hope.
Speak to the client in a way that they understand the innate complexities of the process. We are responsible for their understanding.
Empower team members with the knowledge they require to perform successfully.
Celebrate wins, both small and large. When the client wins, we win.
Strive to consider all the possibilities. Be creative and set a new standard of care.
Commit to personal growth opportunities. Always be learning. Be teachable.
Look beyond today into the possibilites for the future. Strive to set up your client for future wins not just immediate wins.
Meet the Team
Principal Mortgage Broker
Residential & Commercial
“Seeing my clients live out their dreams is by far the greatest reward.”
” It is rewarding to be part of that journey from idea to action, especially if it helps individuals or families find long-term success and stability.”
“Whether it’s for travel, hobbies, or power shopping as a sport, I love to help my clients discover their key to wealth and stability.”
Winnie Huyen Vu
Client Care Specialist
“I always try to deliver the best of service to every single client.”